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We ate @ Huntsville, Al IHOP on University Dr. 5-18-15.

Just before food arrived I went to the bathroom. Wanting to wash my hands before leaving, no way. No soap in the soap containers! Returned to find food just having been delivered and told my wife we were leaving a place where cooks have no way of washing their hands after going to the bathroom.

Did not eat food, but paid for meal and got receipt. Manager, Lauraetta Sneed went to check on the soap dispensers and said one was empty and the other was not working. No excuse, just facts. Spoke to woman named Laura @ Corporate on 5-20-15.

Said she'd look into it. No response, not ONE, after that. Called corporate again on 7-16-15 spoke with David Peterson. Same as earlier call.

All I requested was a refund. Both refused, saying it was not IHOP Corporate responsibility, and that I'd have to deal with franchise owner, PERIOD! On 7--19-15 some B. S.

artist called from the same restaurant claiming to be the new manager and apologized, but refused to refund my money. Only said he'd give us a free meal next time we were there...in spite of me telling him we lived over 200 miles away. Apparently he was just another IHOP stooge. When I told him I wanted a refund or I was going postal with this story, he promised to call corporate (in spite of it being a Sunday when he called) and PROMISED he would get back to me within 20 minutes.

My doubt of his sincerity was on target; never heard from him again. In my opinion, IHOP corporate is not in the least interested in how their franchise owners respond to complaints. If there is no soap in the dispensers, the dispensers won't work, how the *** do cooks or servers wash their hands when leaving the rest room? In my opinion, judging from all the complaints recorded here, IHOP is a place to avoid eating and/or investing in a company franchise.

Remember the year a few people died in Memphis because cooks were not washing their hands?

No idea what restaurant it was, but it could just as easily happen at any IHOP with the same mentality as the one in Huntsville. Be warned, be safe, eat elsewhere and stay alive.

Reason of review: Bad quality.

Monetary Loss: $24.

Preferred solution: Full refund.

IHOP Cons: Risk to personal health.

Location: Madison, Alabama

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Guest

There would indeed be sinks in the kitchen where cooks would wash their hands.

Quanasia Fbj

I know you are a child, because you don't know that the cooks have a kitchen where they can wash their hands. Sounds to me like you are out for money.

Visit your local food kitchen if you are that desperate or better yet get a job.

Learn the what the term "getting postal" means or you could find yourself in jail. You are the one that has the mentally of a four year old if you don't know they have a kitchen with their own soap.

Guest
reply icon Replying to comment of Quanasia Fbj

Kinda funny the new manager who called me didn't mention that to me. "Out for money"??????.....what kind of retard would make that comment?

All I was trying to get back was what I paid for a meal that we did not eat, for OBVIOUS reasons. As for the threat of jail, get a life you loser. I'm just sitting here shaking in my boots. NOT!

Since you were not there, don't know *** about what you are posting, your response clearly confirms you have the mentality ( NOT mentally as you spelled it, you ***) of a four year old. Please do the same with your comments that you would do with an enema. Respond to this as you like, but don't waste time if you are looking for an argument. No other posts from idiots like you will be read.

Last comment on this matter to you is Go ____ yourself.

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