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I sent a message through messenger. On 4/3/21 at 3pm, I attended IHOP at 7521 S US Highway 31, Indianapolis, IN.
46227. My dad was seated at a dirty table. When the server gave me the washcloth to wipe off the table it was cold with no disinfectant. The table next to us was unbussed and the managers were eating right by it.
Unhygienic. The waiter didnt bring the hot sauce after we asked numerous times. We were seated by the kitchen and we could hear staff cussing and taking about sex. My dad presented a giftcard with $15 on it.
I looked on the receipt and the giftcard was not taken off.
I asked the waiter and he said there was no balance but he didnt even tell us this or offer to give the card back. We used to frequent this location weekly.
Monetary Loss: $15.
Preferred solution: Let the company propose a solution.
IHOP Pros: Fast service.
IHOP Cons: Unhygenic, Dirty.
Location: 7521 US-31 South, Indianapolis, IN 46227