IHOP Phone Numbers and Emails

Toll-Free Number:

  • (866) 444-5144

Customer Service:

  • (408) 980-8887
    Santa Clara
  • (818) 718-9878
  • (913) 788-4468
  • (818) 240-6055
  • (818) 637-3079
  • (818) 637-4730

IHOP Emails:

General Info
DMCA Inquiries, Privacy Inquiries
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IHOP Contact Information

IHOP Website:

IHOP Help Center:

Corporate Office Address:

450 N. Brand Blvd., 7th Floor
Glendale , California 91203
United States

Other Info (opening hours):

Other Location:

Santa Clara

4200 Great America Pkwy

Santa Clara , CA 95054

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IHOP Rating Based on 455 Reviews

Rating details

more details
Customer service
Price Affordability
Quality of Food

Rating stats

Rating trend

Summary of IHOP Customer Service Calls

00:28 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call IHOP Customer Service?

Employment Question:

  • “Need paycheck mailed”
  • “Payroll”
  • “Former employee and I need my W2s, but the email address I was given to receive my form is showing invalid.”

Staff Question:

  • “Staff sleeping”
  • “General store manager issues”
  • “Terrible attitude and customer service”

Product/ Service Question:

  • “Ihop doesn't want to pay me 13 hrs of work”
  • “I I made an order and it wasn't ready at the time the email said, if not, I had to wait 25 more minutes, I don't want it anymore, I need my money back”
  • “Food”

Refund Question:

  • “Refund online order”
  • “I was told no refund after I told the manager I didn't want the food”
  • “Refund due to miscommunicated order”

Activation/ Cancellation Question:

  • “I want to cancel my order”
  • “Need to cancel an order”
  • “Cancel order”

Request for Information Question:

  • “Not happy about my food at all”
  • “Confirming reservations”
  • “I need to speak with a person”

Payments and Charges Question:

  • “Charge in question”
  • “I was charged twice for one order.”
  • “Charge three times for an order I never received.”

Shipping and Delivery Question:

  • “Did not receive my birthday gift”
  • “Because I got wrong order twice”
  • “My order delivery address”

Cards Question:

  • “Giftcard”
  • “They took Monty off my card for a tip but I pay them in cash”
  • “Gift card balance when I call to verify with zero they're supposed to be $25 on it”

Account Question:

  • “Login issues”
  • “Account”
  • “Money was taken from my account for an online”

Return/ Replace Question:

  • “Tax return send to wrong address”
  • “Return on order”
  • “Change address”

Website/ Application Question:

  • “Placing a Order online but you don't take tax exempt online”

Other Question:


IHOP Terms of Service
To read more: https://www.ihop.com/en/legal/terms-of-use
IHOP Privacy Policy
To read more: https://www.ihop.com/en/legal/privacy-policy
To read more: https://www.ihop.com/en/about-ihop/faqs/general
Top IHOP Services

Manager, Customer Care, Waiter

Top IHOP Products

Pancake, Sandwich, Breakfast Sampler Combo Meal

IHOP Pros and Cons

Pros: Leaving, Nome, Use-to be decent food, Pancakes were good, Friendly

Cons: Poor customer service, Long wait time, Anything about the visit totally disappointing, Server, Rude person at the counter


IHOP is a wholly owned subsidiary of DienEquity. IHOP is a chain of fast food restaurants that specializes in breakfast foods. IHOP is an acronym that stands for the International House Of Pancakes. The company was founded in 1958. The company was founded by Jerry Lapin and Al Lapin, Jr. IHOP is headquartered in Glendale, California. The signature of IHOP is their pancake with strawberry.

The menu of IHOP restaurants also includes salads, waffles, French toast, sandwiches, omelettes, and blintzes, beverages, etc. The chain operates more than a thousand of restaurants in forty nine US states, in Canada and Mexico.

IHOP reviews and complaints

IHOP is ranked 69 out of 636 in Fast Food category

Area Served


Payment Methods

DiscoverVISAAmerican Express

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