Contact IHOP Customer Service
How to Reach a Person at IHOP
Verified Contact Information
Toll-Free Number:
-
1-866-444-5144Glendale
Customer Service:
-
1-408-980-8887Santa Clara
-
1-818-718-9878
-
1-913-788-4468
IHOP Emails:
Legal
DMCA Inquiries, Privacy Inquiries
Media
Technical Support
App Support
IHOP Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular IHOP Phone Number
1 (866) 444-5144
Average Hold Time
00:01:06
Average Calls duration
2 minutes
Most Popular IHOP Email Address
dmca@dinebrands.com
IHOP Live Agent Availability
5% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
Call Volume by Day
View full overview ›
IHOP Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular IHOP Phone Number | 1 (866) 444-5144 |
| Average Hold Time | 00:01:06 |
| Average Calls duration | 2 minutes |
| Most Popular IHOP Email Address | dmca@dinebrands.com |
| IHOP Live Agent Availability | 5% of callers successfully reach a real person |
| Issue Resolution Rate | Low (5% reported full resolution) |
| IHOP Customer Service Rating | 3.9 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 79% phone, 21% email |
| Common Reasons for Contact | Product/ service, staff and employment |
| Customer Effort Score | Medium Effort |
| Prepare before the call to IHOP | First and last name, email or phone number |
Call Volume by Day
Contact Information
IHOP Website:
IHOP Help Center:
Corporate Office Address:
IHOP RESTAURANTS LLC
450 N. Brand Blvd., 7th Floor
Glendale,
California
91203
United States
Other Info (opening hours):
Other Location:
Santa Clara
4200 Great America Pkwy
Santa Clara , CA 95054
Summary of IHOP Customer Service Calls
2.2K
TOTAL
CALLS
CALLS
02:21
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call IHOP?
Product/ Service Question:
- “I have been waiting for a long time to receive food that been under a light and warm.”
- “No food onehour”
- “I am Complaining”
Staff Question:
- “Local government my order was completely wrong and the manager told me that he charged me for what I ate off the plate and I could have died when I put that whole thing in my mouth”
- “Y'all's manager is harassing my wife and I ate there and he cussed me out and his name is CJ”
- “Service wasn’t provided”
Employment Question:
- “My paycheck”
- “W2”
- “Need my W2 resent”
Refund Question:
- “Refund”
- “Would like a refund”
- “I would like a refund waited over a hour and noone was even at the resturant and old couple behind my table even complained about waitress didnt check on them and long wait time as well”
Request for Information Question:
- “Need to update phone to get into account”
- “Requesting information regarding the loyalty program of how to get a customer’s points back she used her reward points and it was the wrong Ihop”
- “About my check”
Payments and Charges Question:
- “I was charged wrongly”
- “Can't read receipt bar code”
- “Coupons”
Shipping and Delivery Question:
- “Never received my pay check”
- “Did not receive my birthday gift”
- “Did not get my email for free short stack after completing survey”
Activation/ Cancellation Question:
- “Cannot activate gift card”
- “Want to cancel online order”
- “Need to cancel an order”
Account Question:
- “Can't add rewards to account and it's been almost a week. I keep getting a message saying that rewards can't be reached. I spent a lot of money and I would like to get my points.”
- “Rewards”
- “The code will not work for my free shortstack for taking a survey. They did not send me anything in my Email”
Website/ Application Question:
- “App says “Not available in your country or region” and blocked from site”
- “App will not save my password”
- “Placed an order online. Store closed early”
Cards Question:
- “Waitress or cashier stole money off my Visa card”
- “I purchased $250 gift card from Dollar tree but when my nephews used is not active”
- “$5 bonus card for buying $25 gift card”
Return/ Replace Question:
- “Why do my pan coin numbers keep changing”
- “Need to change time of order”
- “They took 40$ from my change and when I went back they've nothing should I call the police for theft on my change !!!”
Other Question:
- “Pancoin”
- “One of your associates through plastic silverware at my Child”
- “To let someone in authority know what's going on”
Compare IHOP Customer Service To
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IHOP