I placed an online curbside pickup order. I arrived about 20minutes late just to give them ample time to have my order ready.
I called when I arrived and I was told that my order was not ready but it would be ready in 10 minutes. I waited 25 minutes and then called them again and they said that it would be out shortly. I have two babies in the backseat crying because theyre hungry and want to move around.
It takes them 15 more minutes to bring out my order and of course my food was cold and didnt have any of the toppings to go along with it. Once again I called in for my missing toppings and it took them 10 more minutes to bring that out to me
User's recommendation: Don’t go there if you’re hungry.
Preferred solution: Full refund.
IHOP Cons: Do not produce their products in a timely manner.
Location: 5525a Baltimore National Pike, Catonsville, MD 21228