Ordered 2 IHOP I hour special for$5 and was never told I had to dine in she gave me one chicken and pancakes and charged me $10.99 I was not aware that I paid for only one I asked for 2 . I had picked up. Got almost home a realized I only had 1 and went back the waiter then stated it was dine in only went to the back and came out and said she didn't have authorization to give a refund and there was no manager there to do so the only thing she can do is charge me $5 to get another one I asked for my money back and she said I have to call the next day for a manager I wanted to leave the order since it was wrong and she told me I had to take it because I paid for it or it was going to be thrown away on your website it states dine in or carry out for IHOP I hour leave the me
User's recommendation: Make sure you let them know that the special is fine in only before they order.
Product or Service Mentioned: Ihop Deal.
Preferred solution: Full refund.
Location: 111 South Oregon Avenue, Sanford, FL 32771